I love the heel lift. It's so soft and the lift is just perfect for me. I use it with the u-shaped callus foot pads. The pads are soft also and fits perfectly around the wound on my foot. With the lift and the pads, they're helping the wound close quicker since I'm not putting all the pressure on the wound. I bought 2 lifts, so I won't be ordering them for a while, but I'll definitely be ordering the heel pads soon.