Frequently Asked Questions
Below FAQ are some common concerns of our customers. if you have other questions,
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MARS Wellness is a division of Garden State Medical Supply, a full service medical supply company based in Toms River, New Jersey In business for over 25 years, GSMS is a leader and innovator in the healthcare field.
Are you an affiliate in the health and wellness or deals space? We would love to partner with you, and with our products and some of our great deals you'll open up a revenue stream in no time. We offer an industry best 10% commission on all sales across the board, no minimums! Join our list of affiliates promoting our products by signing up to our affiliate program, run by ShareaSale by following this link: http://bit.ly/29EkXtX All US-based affiliates enjoy automatic approval! Join today!
We accept a number of convenient payment options including all major credit cards and PayPal. You can place your order on the website, or give us a call at 888-575-MARS for help in placing your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.